TCBC Member Ride Statistics FAQ
Ride and mileage statistics in TCBC are a membership benefit going back many years. TCBC implemented a new mileage ride stats system in April 2017 for members to track their activity with the club. This new system will track the nearly 2000 rides TCBC offers each year for its 1500+ members.
Q: What is the new RideStats Software and how does the system work?
A: RideStats is custom software for gathering, validating and tracking miles that are ridden by valid TCBC club members during club sanctioned rides. At each TCBC club ride, members will sign in on the ride sheet for the event with their member number, name, phone number, and distance to be ridden. Following the ride, ride leaders enter the ride directly into the ride stats software. Member mileage statistics can then be viewed on the website.
Q: How quickly after I ride will my miles be posted?
A: This can vary depending on when the ride leader enters the ride into the RideStats system.
Q: Why do I need to use my member number?
A: Use of your member number identifies you in a unique manner. It is the easiest manner for ride leaders to enter your information into the ride stats system. Using your member number can also eliminate confusion when members have the same name, use nicknames, use initials, have a difficult to spell name, or have illegible penmanship.
Q: What can I as a rider do to help with the process?
A: Use your correct member number. Write this number and your first and last name clearly on the ride sheet. This saves time for the ride leader or ride entry volunteers and helps you get your miles tracked accurately.
Q: What if my listed mileage does not match with my own records?
A: The posted miles can vary from your own records for a number of reasons. The leader may have turned in a slightly different value than what your odometer showed for the ride. Sometimes people forget to sign in on the ride sheet. On rides where there are multiple distances, the leader may have to estimate what mileage you rode if you did not fill that out or tell them after the ride. On some occasions a rider’s name and/or number may not be legible on the signup sheet. TCBC mileage calculations are compiled by volunteers and every effort is made to have them as accurate as possible. However, they may vary from your personal records. Regardless, the final annual numbers reported by the RideStats System will stand as your official TCBC mileage for the year.
Q: If I do not renew my membership when it expires, do miles ridden after expiration count?
A: Only miles ridden while a member in good standing will be recorded. Miles ridden under a lapsed/expired membership are not recorded and will not be retroactively researched and amended. Ride statistics is a benefit for TCBC members and we encourage members to keep their membership active.
Q: I forgot my member number. Where can I obtain it?
A: Go to Manage My Membership Otherwise you can email email@example.com and request your number be looked up for you.
Q: I don’t know when my membership renewal is due. How do I find that out?
A: You can view this information by going to Manage My Membership. In summary, though, your start date is the date you sign up and your end date is 365 days later. Note that you will only be insured on club rides during the period of time your membership is active. In addition, members whose memberships lapse may not have their mileage recorded.
Q: How often and when are the stats updated on the website?
A: New statistics are updated immediately although some pages update overnight, and will state: ‘Values are updated on a nightly basis to reflect rides entered during the day’. The TCBC ride year runs from November 1st through October 31st.
Q: If I have any questions related to RideStats who can help out with that?
A: Please email your questions to the RideStats Committee at firstname.lastname@example.org in lieu of contacting individual ride leaders. Someone from the committee will get you an answer