I am thinking about a new road bike and the Canyon Ultimate seems like a very good value for a higher end bike. However this is mail-order only, based in Germany. I was wondering if any TCBC members have had experience with Canyon bikes. For example:
You can't try before you by, so how has that worked out?
How is the support? I assume phone only.
Will local bike shops be happy to service this brand?
Any other experiences, good or bad?
Thanks in advance